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Jack A.
Customer Service Advisor
Gateshead, Tyne and Wear, England, United Kingdom
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Admin, Charity, Customer Services, Education, Hospitality, IT, Leisure / Sports, NHS, Public Sector, Recruitment / HR
Key Skills
Empathetic, patient, and professional in every customer interaction
• Strong written and verbal communication
• Skilled in handling sensitive or emotionally charged conversations
• Highly organised and detail-oriented
• Calm and composed under pressure
• Accurate record-keeping and confident with IT systems (CRM, Microsoft Office)
• Collaborative team player and supportive peer
• Adaptable in fast-paced service environments